Help center, answers to the questions we get every week, from both sides of the board.
Answers for people looking for work and teams hiring
Looking for work, applying, alerts and what happens after you hit send.
Do I need an account to apply?
Why does every listing show a salary?
What does They reply mean on a listing?
When do job alerts arrive?
How do I stop or change my alerts?
Hiring, posting a role, getting it checked and keeping it up to date.
How long until my listing goes live?
Can I post a role without a salary?
Can I edit a listing once it is live?
How long does a listing stay up?
Billing, prices, invoices, VAT and refunds, without the small print.
Do prices include VAT?
Will I get an invoice?
Can I get a refund?
Do unused listings in a pack expire?
Salary guide, where the numbers come from and how to read them.
Where do the numbers come from?
Why does my city pay less than the table?
I think a number is wrong, who do I tell?